Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from houseofleatheruk.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use your device information to create re-marketing adverts. How this works is when you access our website cookies are installed in your device, this gives us more insight in to how you interacted on our website, how much time you spent etc... we then use this information to create ads, by doing so we are able to show ads to people who had an interest in our website. This allows us to serve ads more effectively. 

So for example if you came on to our website and browsed a leather jacket and spent 5 minutes on the page, the next time you were to search for a leather jacket for mens on Google our ad might display, nowadays this is standard practice.

If for any reason you do not want this to happen you can visit Google's Ad settings and disable it. 

SHARING YOUR PERSONAL INFORMATION

We will only share your Personal Information with the courier company to help us fulfill your order, we will not unlawfully provide your details to any other parties, the information you provide when you checkout on our website is provided to the courier company who will deliver your order.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@houseofleatheruk.com or by mail using the details provided below:

House of Leather
[Re: Privacy Compliance Officer]
Nature Trail House
12 Billet Road
London
E17 5DN
United Kingdom

Based on 6594 reviews
91%
(6007)
7%
(466)
1%
(90)
0%
(12)
0%
(20)
Great jkt

Love my new jkt great leather

Just what I wanted

I have specific details I need in a handbag. Good size but not a suitcase, many pocked but not so many I get lost. A decent strap and all LEATHER not some nasty vinyl

At last I found my replacement

Purple biker jacket

This is such a beautiful jacket I've wanted one for years and I'm so glad I found this beaut leathers such good quality and really soft .

Lovely quality

Bought for my partner who loves it. Fantastic quality, soft leather & well made. Very prompt delivery and service. Can't fault anything.

Very nice bag

This is a nice size with a large main pocket and a couple of smaller ones. It’s ideal for keeping things separate where appropriate.

A gift for my husband, he is really pleased with it. Good quality, value for money.

Came in very useful .

Managed to get most of my daily items into the bag but I am still trying to get use to where I have placed them, it seems so strange after so long having the original style of bag for many years!!
Just need time to get adjusted!!

Not quite as expected.

I liked the bag but I wanted one that I could wear across my body and the handles are too short . I will keep it because it is the size I needed.

Excellent product

Soft leather with many pockets. Ideal cross body bag. Only criticism lining material rather papery

Purchase and delivery

Very prompt service. Emailed to ask about delivery, got back to be very quickly. Very helpful. Would buy again from company. THANK YOU

Leather Wheeled Holdall Overnight Bag Foggia Brown

Mens Real Leather Cross Body Pouch Organiser Flight Bag Ashland Brown

Excellence

Outstanding! Quality lether, beautiful packing, prompt delivery. Excellent service! Well done! Highly recommend to everyone.

Choices

The bag suits my needs, it good quality, size as stated. I would have to wait for a while to know the longevity and how daily use will impact. Age normally improves the look of leather, so we shall see. I would buy again even at this early stage, however I would advise others to make sure you know what you would put in the bag, how and for what you as an individual want to use it. This isn’t a medium rucksack so think before you buy, don’t complain after. This for me is a briefcase for work items excluding my laptop, although that and some personal items will fit. I love a large bottle of water 1.5Ltrs but that will not fit, I can’t complain. Consider your lifestyle choices and buy to suit your needs with this bag. It’s good quality, looks good, strong and robust.
Thanks Matt

Great hat

Great hat, just as described, super quick delivery too….

Lovely quality jacket

Really good service delivered quickly. Great quality leather jacket

Great jacket

Great well made jacket. Husband was very pleased

Beautiful leather holdall at a great price

I was very impressed when my holdall arrived. It's made from beautiful, high quality leather and is the perfect size for a weekend away. Excellent value at the sale price. My wife liked it so much she has just ordered the same bag but in black.

A quality item and value for money

My first purchase from House of Leather.
I rarely buy items without seeing them first.
This item ticked all the boxes after reading all the positive reviews.
The leather man bag cannot be faulted.
Now I have a place for everything and everything in its place.
Thank you House of Leather

Tan leather jacket

Superb jacket. Well made. Photos don't do the colour justice. This is the second I have bought from these guys. The other one (grey) is also first class.

Leather sheepskin jacket

Really pleased with my jacket, excellent service, I finally got it even though I made a mistake with the address

A place for everything!

A place for everything is how I would describe my Envelope Style Leather Purse Adelaide Black! Leather smells divine and is excellent quality. My favourite part is the amount of pockets for notes, and the room for everything else. I would highly recommend this purse and I was lucky enough to get it at the reduced price......what value. Thank you House of Leather!

Beautiful soft leather jacket!

I’ve yearned for a smart soft leather jacket for years! This was worth the wait. I love the colour and style. A fantastic addition to my wardrobe.House of Leather offered many choices. Thank you.